. Our Privacy Statement.

. Application.

This Privacy Policy sets forth 80/20 Consulting Inc’s (“80/20”, “us”, “we” or “our”) policy with respect to information that can be associated with or which relates to a person and/or could be used to identify a person (“Personal Data”) that is collected from Users (as defined below) on or through the Services (as defined below). We take the privacy of your Personal Data seriously. Because of that, we have created this Privacy Policy. Please read this Privacy Policy as it includes important information regarding your Personal Data and other information.

“Non-Personal Data” as used in this Privacy Policy is therefore any information that does not relate to a person and/or cannot be used to identify a person. When you interact with the Services, we may collect Non-Personal Data. The limitations and requirements in this Privacy Policy on our collection, use, disclosure, transfer and storage/retention of Personal Data do not apply to Non-Personal Data

. Personal Data That We Collect.

When you use or interact with us through the Services, we may collect Personal Data on our own behalf.

. Information Collected From All Users.

Information you provide to us: For all Users we collect Personal Data when you voluntarily provide such information to the Services, such as when you register for access to the Services, contact us with inquiries, respond to one of our psychometric surveys or use the Services. The Personal Data we may collect includes without limitation your name, age, sex, job industry, income, address, email address, business and employment information, credit card information (e.g., your credit card number and expiration date, billing address, etc.), certain psychometric data per our psychometric surveys and any other information that you choose to provide and/or that enables Users to be personally identified.

Information we automatically collect: We also automatically collect certain technical data that is sent to us from the computer, mobile device and/or browser through which you access the Services (“Automatic Data”). Automatic Data, includes without limitation, a unique identifier associated with your access device and/or browser (including, for example, your Internet Protocol (IP) address) characteristics about your access device and/or browser, statistics on your activities on the Services, information about how you came to the Services. When you register for the Services or otherwise submit Personal Data to us, we may associate other Non-Personal Data (including Non-Personal Data we collect from third parties) with your Personal Data. At such instance, we will treat any such combined data as your Personal Data until such time as it can no longer be associated with you or used to identify you.

Information we obtain from other sources: We may also collect or receive Personal Data from third party sources, such as myQuest platform login information, your credit card issuing bank, our payment processing partners or other third parties.

. How We Use Your Personal Data.

We collect and use the Personal Data we collect in a manner that is consistent with this Privacy Policy, and applicable privacy laws. We may use the Personal Data as follows:

. Specific Reason.

If you provide Personal Data for a certain purpose, we may use the Personal Data in connection with the purpose for which it was provided. For instance, if you contact us by email, we will use the Personal Data you provide to answer your question or resolve your problem and will respond to the email address from which the contact came.

. Access and Use.

If you provide Personal Data in order to obtain access to or use of the Services or any functionality thereof, we will use your Personal Data to provide you with access to or use of the Services or functionality and to analyze your use of such Services or functionality. For instance, if you supply Personal Data relating to your work, we will use that Personal Data in relation to our provision of the Services.

. Internal Business Purposes.

We may use your Personal Data for internal business purposes, including without limitation, to help us improve the content and functionality of the Services, to better understand our Users, to improve the Services, to protect against, identify or address wrongdoing, to enforce our Terms of Service, to manage your account and provide you with customer service, and to generally manage the Services and our business.

. Marketing.

We may use your Personal Data for our marketing and advertising purposes, including (without limitation) by email, SMS marketing, display media, and targeting other devices (such as tablets, mobile devices and televisions). We do this in order to inform you about services or events we believe might be of interest to you, develop promotional or marketing materials and display 80/20 or event-related content and advertising on or off the Services that we believe might be of interest to you. See “Opt Out from Electronic Communications” below on how to opt out of various 80/20 marketing communications.

. Other Purposes.

If we intend to use any Personal Data in any manner that is not consistent with this Privacy Policy, you will be informed of such anticipated use prior to or at the time the Personal Data is collected or we will obtain your consent subsequent to such collection but prior to such use.

. How We Disclose And Transfer Your Personal Data.

. Background.

We are not in the business of selling your Personal Data. We consider this information to be a vital part of our relationship with you. Therefore, we will not sell your Personal Data to third parties, including third party advertisers. There are certain circumstances in which we may disclose, transfer or share your Personal Data with certain third parties without further notice to you, as set forth in this Privacy Policy.

. Business Transfers.

As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, Personal Data may be part of the transferred assets. We may also disclose your Personal Data in the course of due diligence for such an event. You acknowledge and agree that any successor to or acquirer of 80/20 (or its assets) will continue to have the right to use your Personal Data and other information in accordance with the terms of this Privacy Policy.

. Agents, Consultants and Service Providers.

We may share your Personal Data with our contractors and service providers who process Personal Data on behalf of 80/20 to perform certain business-related functions. These companies include our online platform providers, database service providers, backup and disaster recovery service providers, email service providers, payment processing partners, customer support, tech support, hosting companies and others. When we engage another company to perform such functions, we may provide them with information, including Personal Data, in connection with their performance of such functions.

. Legal Requirements.

We may disclose your Personal Data if required to do so by law in order to (for example) respond to a subpoena or request from law enforcement, a court or a government agency (including in response to public authorities to meet national security or law enforcement requirements), or in the good faith belief that such action is necessary to (a) comply with a legal obligation, (b) protect or defend our rights, interests or property or that of third parties, (c) prevent or investigate possible wrongdoing in connection with the Services, (d) act in urgent circumstances to protect the personal safety of Users of the Services or the public, or (e) protect against legal liability.

. How We Store Your Personal Data.

We may store Personal Data itself or such information may be stored by third parties to whom we have transferred it in accordance with this Privacy Policy. We take what we believe to be reasonable steps to protect the Personal Data collected via the Services from loss, misuse, unauthorized use, access, inadvertent disclosure, alteration and destruction. However, no network, server, database or Internet or email transmission is ever fully secure or error free. Therefore, you should take special care in deciding what information you send to us electronically. Please keep this in mind when disclosing any Personal Data.

. How You Can Access, Update, Correct or Delete Your Personal Data.

You can ask us to access or delete your Personal Data or correct and update any inaccurate Personal Data using the contact information below, and we will consider your request in accordance with applicable laws. You can also edit some of your Personal Data directly through your account.
Unregistered Users may also access, update, correct or delete Personal Data and exercise these rights using the contact information below. We will consider and respond to all requests in accordance with applicable law.

. How Long We Retain Your Personal Data.

We may retain your Personal Data as long as you are registered to use the Services. You may delete your account by contacting us. However, we may retain Personal Data for an additional period as is permitted or required under applicable laws. Even if we delete your Personal Data it may persist on backup or archival media for an additional period of time for legal, tax or regulatory reasons or for legitimate and lawful business purposes.

. Non-Personal Data Collected Through Technology and Third-Parties

During your visit as you browse through the website, read pages, or download information, we automatically collect and store the following anonymous information about your visit:

. the date and time you access our site;
. the pages you visit on our site;
. if you navigate to our site by clicking a link, the location of that link;
. the technical capabilities of the computer you use to access our site;
. the internet service provider you use to connect to our site (for example “companyX.com” if you have a commercial internet account, or “universityX.edu” if you connect from a university); and
. the IP address (a number automatically assigned to your computer whenever you are surfing the internet) from which you access our site.

We use this information, in the aggregate, to make our website more useful to visitors — to learn about the number of visitors to our site and the types of technology used, to detect operational problems, and to improve the website’s overall security.

. Cookies, Pixels Tags, Local Shared Objects, Web Storage And Similar Technologies.

We use “cookies,” Web beacons, HTML5 local storage and other similar technologies. These technologies allow us to manage access to and use of the Services, recognize you and provide personalization, and help us understand how people use the our Services. You may not be able to access certain areas of our websites, including www.80-20consulting.com, if your computer does not accept cookies from us.

We do not respond to browser-based “do not track” signals. We may transmit non-personally identifiable website usage information to third parties in order to show you advertising for 80/20 Consulting Inc. when you visit other sites.

. Analytics, Log Files and Reading History

We gather certain information automatically and store it in log files. This information may include IP addresses, browser type, operating system and other usage information about the use of Our Services, including a history of the pages you view.

We may combine this automatically collected log information with other information we collect about you. We do this to improve services we offer you, including customized recommendations, advertising, to improve marketing, and to track access and use of our Services across the devices that you may use to access our Services.

We have hired third parties to provide us information, reports and analysis about the usage, browsing patterns of our users. They may independently record the type of device and operating system you are using, general location information, as well as events that occur on our website, such as how often you use our website.

. Your Choices.

You have several choices available when it comes to your Personal Data:

. Limit the Personal Data You Provide.

You can browse the Services with limiting the Personal Data you provide. If you choose to limit the Personal Data you provide, you may not be able to use certain functionality of the Services. For instance, in order to provide customized feedback and advice from us as part of the Services, you must complete the psychometric surveys we provide.

. Opt Out from Electronic Communications.

. Marketing Communications. Where it is in accordance with your marketing preferences, 80/20 may send you electronic communications marketing or advertising the Services themselves or events on the Services, to the extent you have registered for the Services or purchased a ticket and/or registration to an event listed on the Services. You can also “opt out” of receiving these electronic communications by clicking on the “Unsubscribe” link at the bottom of any such electronic communication.

. Transactional or Responsive Communications. Certain electronic communications from 80/20 are responsive to your requests. For instance, if you email our customer support department, we will return your email. Notwithstanding any unsubscribe election that you have made, you will still receive these transactional or responsive emails. You can stop receiving these types of emails only by contacting us. By electing to stop receiving all electronic communications from us or through our system, you will not receive any communications from us including relating to the Services in respect of which you have subscribed. We do not recommend that you do this unless you plan to no longer use the Services and will have no need to receive further communications from us or through our system.

. Retention. It may take up to five business days for us to process an unsubscribe request. Even after you opt out of all electronic communications, we will retain your Personal Data in accordance with this Privacy Policy, however, we will no longer use it to contact you.

. We currently do not participate in any “Do Not Track” frameworks that would allow us to respond to signals or other mechanisms from you regarding the collection of your Personal Data.

. Exclusions.

. Personal Data Provided to Others.

This Privacy Policy does not apply to any Personal Data that you provide to another User or visitor through the Services or through any other means.

. International Privacy Laws.

. Please be aware that you are sending information (including Personal Data) to Canada, the UK or the US where our servers are located. That information may then be transferred within Canada, the UK or the US or back out of Canada, the UK or the US to other countries outside of your country of residence, depending on the type of information and how it is stored by us. These countries may not necessarily have data protection laws as comprehensive or protective as those in your country of residence; however, our collection, storage and use of your Personal Data will at all times continue to be governed by this Privacy Policy.

. Changes To This Privacy Policy.

. The Services and our business may change from time to time. As a result, at times it may be necessary for us to make changes to this Privacy Policy. We reserve the right, in our sole discretion, to update or modify this Privacy Policy at any time (collectively, “Modifications”). Modifications to this Privacy Policy will be posted to the Site with a change to the “Updated” date at the top of this Privacy Policy. In certain circumstances 80/20 may, but need not, provide you with additional notice of such Modifications, such as via email. Modifications will be effective thirty (30) days following the “Updated” date or such other date as communicated in any other notice to you.

. Please review this policy periodically, and especially before you provide any Personal Data. This Privacy Policy was updated on the date indicated above. Your continued use of the Services following the effectiveness of any Modifications to this Privacy Policy constitutes acceptance of those Modifications. If any Modification to this Privacy Policy is not acceptable to you, you should cease accessing, browsing and otherwise using the Services.

. Dispute Resolution.

. If you have a complaint about 80/20’s privacy practises you should write to us at: melissa@80/20consulting.com. We will take reasonable steps to work with you to attempt to resolve your complaint. Residents of the EEA, Switzerland or the UK who believe that their information has not been processed in compliance with the Privacy Shield Principles may raise their complaints in a number of ways. For further information, please see our Privacy Shield Notice.

. EEA, SWITZERLAND AND UK ONLY The EU General Data Protection Regulation (GDPR) requires 80/20 to provide Users with more information about the processing of their Personal Data. Here is what you need to know:

. Legal grounds for processing your Personal Data

The GDPR requires us to tell you about the legal ground we’re relying on to process any Personal Data about you. The legal grounds for us processing your Personal Data for the purposes set out in Section 4 above will typically be because:

. you provided your consent;
. it is necessary for our contractual relationship;
. the processing is necessary for us to comply with our legal or regulatory obligations; and/or
. the processing is in our legitimate interest as an executive coaching service (for example, to provide you with customer service, etc.).

. Transfers of Personal Data

As 80/20 is a global company, we may need to transfer your Personal Data outside of the country from which it was originally provided. This may be intra-group or to third parties that we work with who may be located in jurisdictions outside the EEA, Switzerland and the UK which have no data protection laws or laws that are less strict compared with those in Europe.

Whenever we transfer Personal Data outside of the EEA, Switzerland or the UK to a country that does not offer an adequate level of data protection pursuant to article 45 of Regulation (EU) 2016/679, we take legally required steps to make sure that appropriate safeguards are in place to protect your Personal Data. This includes the use of Controller-to-Processor Standard Contractual Clauses (“SCCs”) in the Annex to the European Commission Decision of February 5, 2010, as may be amended or replaced from time to time by the European Commission. You can find 80/20’s pre-signed SCCs by writing to us using the contact information set out above.

. Personal Data retention

We retain your Personal Data for as long as necessary to provide you with our Services, or for other important purposes such as complying with legal obligations, resolving disputes, and enforcing our agreements.
If you have an account with us, we will typically retain your Personal Data for a period of [insert] after you have requested that your account is closed or completed the Program.

. Your rights.

Data protection law provides you with rights in respect of Personal Data that we hold about you, including the right to request a copy of the Personal Data, request that we rectify, restrict or delete your Personal Data, object to profiling and unsubscribe from marketing communications.

For the most part, you can exercise these rights by contacting us using the contact information set out above. Please note that requests to exercise data protection rights will be assessed by us on a case-by-case basis. There may be circumstances where we are not legally required to comply with your request because of the laws in your jurisdiction or because of exemptions provided for in data protection legislation. If you have a complaint about how we handle your Personal Data, please get in touch with us as set forth above to explain. If you are not happy with how we have attempted to resolve your complaint, you may contact the relevant data protection authority.

. 80/20 as a data controller and a data processor

EU data protection law makes a distinction between organizations that process Personal Data for their own purposes (known as “data controllers”) and organizations that process personal data on behalf of other organizations (known as “data processors”). If you have a question or complaint about how your Personal Data is handled, these should always be directed to the relevant data controller since they are the ones with primary responsibility for your Personal Data. 80/20 is a data controller.

. Children’s Guidelines

We do not knowingly collect or store any personal information about children under the age of 13 in accordance with COPPA.

. Identity and Contact Information

80/20 is an Ontario corporation with its principal place of business at 4261 Highway 7 East, Suite 868m, Markham, Ontario L3R 9W6. If you are resident in the EEA or the UK, 80/20 is the responsible party with respect to Personal Data (defined below) collected through the Services. 80/20’s representative for European data protection law purposes is PCS Ltd. with its principal place of business at 2 Meadow Court, High St., Witney, OX28 6ER, UK.

If you have any questions or concerns at any time, please do not hesitate to contact us at the address above or by contacting us at melissa@80/20consulting.com.

. Definitions

. “Services” means 80/20’s services in respect of management consulting intended to help individuals grow their business;

. “Users” means our clients using our Services, potential clients for our Services or others accessing our website;

. “You” means Users; and

. “Your” means Users.